Refund Policy

  1. You may return your product within 30 days and it begins the moment you or your authorized representative receives the unit.
  2. To be eligible for a return, your unit must be unused or not damaged and had not been tampered with. The unit must be surrendered in its original packaging together with the manual and filter/s.
  3. Proof of purchase is required when you return the product to MAJESTIC AER PHILIPPINES, Units 103-104 BSC Bldg., 144 Mindanao Ave., Brgy. Bahay Toro, Quezon City.
  4. Shipping the product back to MAJESTIC AER PHILIPPINES shall be on your own account. You may be held responsible for damages acquired by the unit while on transit to our office.
  5. Once your return is received and inspected, we will notify you via email. Once approved, you will receive your refund within 14 days through your preferred mode of repayment.

Exchange Policy

  1. We will replace defective units subject to inspection by our Technical team. If there is a problem with your unit, you may call us at (02) 8926-3884 or (02)8926-3882 for servicing. You may also send us an email at info@filterqueen.com.ph.